Last updated: April 2026. This Privacy Policy applies to ironlabs.shop and all purchases made through it.
1. Who We Are
Iron Labs operates ironlabs.shop, an e-commerce store selling research-grade peptides and research chemicals for laboratory use. Contact us at Support@IronLabs.Shop or by text at 904-504-7480.
2. Information We Collect
When you visit our site or place an order, we may collect the following:
- Identity information: name, age verification (21+ requirement)
- Contact information: email address, phone number, shipping and billing address
- Order information: products purchased, order history, transaction amounts
- Payment information: processed securely by our payment processor — Iron Labs does not store full card numbers or payment credentials
- Device and usage data: IP address, browser type, pages visited, referral source — collected via analytics tools to improve site performance
- Communications: emails or messages you send to our support team
3. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations, shipping notifications, and tracking information
- To respond to support requests and customer inquiries
- To verify age eligibility (21+) as required by our terms
- To detect and prevent fraud and unauthorized transactions
- To analyze site usage and improve our website experience
- To comply with applicable legal obligations
4. How We Share Your Information
Iron Labs does not sell your personal information. We may share your information only with trusted third-party service providers who assist in operating our business, including:
- Payment processors: to securely handle transactions
- Shipping carriers: to fulfill and deliver orders
- Analytics providers: to understand site usage (data is anonymized where possible)
- Legal authorities: if required by law, court order, or to protect our rights
All third-party providers are required to handle your data securely and only for the purposes we specify.
5. Cookies
Our website uses cookies and similar tracking technologies to maintain session data, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings, though some site functionality may be affected. By continuing to use our site, you consent to our use of cookies in accordance with this policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling orders, resolving disputes, and complying with legal obligations. Order records are typically retained for a minimum of 7 years for accounting and compliance purposes.
7. Data Security
Iron Labs implements reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All transactions are processed over encrypted HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To submit a data request, contact us at Support@IronLabs.Shop. We will respond within a reasonable timeframe in accordance with applicable law.
9. Children’s Privacy
Our site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us with personal information, contact us immediately at Support@IronLabs.Shop.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
11. Contact
Privacy questions: Support@IronLabs.Shop | Text: 904-504-7480